Alteration Terms
1. Deposits, Payments
a. Client must make a non-refundable deposit of at least fifty (50%) of the base estimate, paid by credit card, bank transfer, check, or other payment service offered by Tailor. If paid by check, checks should be made payable to “Rose Alteration Services LLC.”
b. Should changes in Client’s measurements after the first fitting cause additional services, charges for these services will be billed with final payment. Client assumes all financial responsibility for changes is size or measurement due to weight changes, body augmentations, or additional unforeseen circumstance that may cause additional alterations.
2. Time Frame, Appointments
a. Tailor will begin requested Services upon receipt of deposit. Service(s) provided are based on the measurements at the time of the Client’s first fitting.
b. Tailor will offer an estimated time frame for completing Service(s) based on Client’s requested completion date. Should Client accept estimated time frame, Tailor may offer up to three (3) fitting appointments scheduled at Tailors discretion.
c. If any alteration is deemed high-risk, and Client agrees to proceed, then Client agrees to hold Tailor harmless for any damages or incomplete Services. Some garments may be wholly unalterable, or unalterable in some areas. Technique and approaches towards alterations are at the discretion of the Tailor. The client acknowledges that altering a garment is a deliberate modification, and not all alterations can be reversed.
d. Client agrees that all garments have been washed and cleaned before drop off. Any garments that are not considered clean will be refused or immediately returned. Tailor will have the sole discretion in regards to refusing services for garments that are not clean.
e. Client may choose to terminate the requested Services at any time. Should Client request return of garment, the deposit will not be returned, and any alterations that were in-progress or incomplete at point of termination are the responsibility of the Client and must be paid before, or at time of, pick-up. Notification of intent to terminate Services must be made by text, phone or email at:
Phone: 812-727-5284
Email: rosealterationstudio@gmail.com.
f. Any cancellations or reschedules of fitting appointments made within 48 hours may subject to a rescheduling fee at Tailors discretion.
g. All concerns or complaints are to be addressed with Tailor during the fitting process and before the final fitting. In the event of a disagreement, all resolutions will be at Tailors discretion. Should the Client neglect to come for a scheduled fitting, Tailor is not liable for delay in completion of Service(s).
3. Pickup, Delivery.
a. All accounts must be paid in full before the Client’s garment can be released. If the Client would like another party to pick up the garment on their behalf, Tailor must receive expressed permission and consent with that party’s name. Acceptance of and satisfaction with the Services shall automatically be deemed to have occurred upon the earlier of Client or surrogate receipt of garment.
b. Once Client receives garment, Tailor is not held responsible for any complications that may occur with garment. This includes, but is not limited to, wrinkling, stains, wear and tear, bustles falling out from being stepped on, etc. The Client shall inspect the garment upon final fitting and pick-up; Tailor cannot be held responsible for fit and wear once the garment leaves the premises. Final pick-ups are interpreted as acceptance of Service(s).
c. Any garments that do not have a fully paid deposit become possession of Tailor after six (6) months. Unclaimed garments become possession of Tailor after six months. The garments may be released at full discretion of Tailor after the final balance and any late fees have been fully paid. Garments not picked up for 30 days will incur a storage fee of $25 USD per week. Any garment not picked up for three (3) months from notification of completion may be donated or sold at Tailor’s sole discretion. In case of reasonable doubt, notification means correspondence sent in writing or personal call by email, phone, or in-person communication.
4. Force Majeure.
Any delay or failure in the performance by Tailor shall be excused if and to the extent caused by or under the control of Tailor, including acts of God, fires, floods, explosions, riots, wars, hurricane, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.
5. Right of Refusal.
Tailor, Tailor’s affiliates, and contracted agents reserve the right to refuse alteration services or sales to any individual under any circumstances at any time.
6. Warranties and Indemnifications.
a. The Client hereby warrants and represents that: Tailor makes no guarantee as to the fit of any garments before or after services are performed. Unless otherwise expressly provided herein, all services are provided as-is, and Tailor hereby disclaims any and all representations and warranties, express or implied, including without limitation the warranty of merchantability, fitness of a particular purpose; client has full right, power and authority to enter into this Agreement; agrees to and does hereby indemnify and hold Tailor harmless for changes is size or measurement due to weight changes, body augmentations, or additional unforeseen circumstance that may cause additional alterations. Client assumes financial responsibility for these changes.
b. Client agrees not to hold Tailor liable for any indirect, incidental, special, punitive, consequential, exemplary or similar damages including without limitation, lost profits, loss of use, pain and suffering or mental anguish, related to or arising out of the Services provided. In no event will Tailor, or Tailors third-party affilaites, be held liable for any direct damages related to or arising out of the services in excess of the price paid by the Client for the service which is the subject of the claim. Tailor shall assume no responsibility, whatsoever, for any damages caused to members or third parties as a result of the stoppage of services to a member to whom any of the previous provisions apply.
7. Miscellaneous.
a. This Agreement constitutes the entire agreement and understanding of the parties with regard to the subject matter of this Agreement and merges and supersedes all prior agreements between the parties concerning this subject matter. If any provision of this Agreement is held invalid or otherwise unenforceable, this shall not impair the enforceability of the remaining provisions. The failure by any party to exercise any right provided under this Agreement shall not be deemed a waiver of any other right provided under this Agreement. Writer is an independent contractor hereunder.
b. This Agreement may only be amended by a writing signed by both parties. This Agreement shall be binding upon and inure solely to the benefit of the parties and their permitted successors and assigns. For all domestic and international purposes, the Agreement shall be governed, interpreted, construed and enforced solely and exclusively in accordance with the laws of the State of Indiana without regard to conflicts of law. The courts located in the State of Indiana shall constitute the sole and exclusive forum for the resolution of any and all disputes arising out of or in connection with this Agreement. Writer consents to the jurisdiction of such courts and irrevocably waives any jurisdictional objections.
c. Clients who book an appointment with Tailor must agree to these terms and conditions to receive service(s). The parties agree that this agreement may be electronically or physically signed (as agreed to upon booking), or through paid invoice. The parties agree that the confirmation offered at time of appointment booking are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility.